Uncaught exception thrown by REST service: Cannot remove an enabled plugin

Question

trying to remove a plugin that is incompatible after an upgrade.
It is disabled now, but while trying to remove it using UPM I get:

2014-05-16 09:42:38,833 http-bio-8080-exec-305 INFO 582x5803x1 9rw2wr ...
/rest/plugins/1.0/at.celix.jira.plugins.column-order-key [atlassian.plugin.manager.DefaultPluginManager] Found dependent enabled plugins for uninstalled plugin 'at.celix.jira.plugins.column-order': [].  Disabling...
2014-05-16 09:42:38,858 http-bio-8080-exec-305 ERROR  582x5803x1 9rw2wr ...
/rest/plugins/1.0/at.celix.jira.plugins.column-order-key [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: Cannot remove an enabled plugin
com.atlassian.plugin.PluginException: Cannot remove an enabled plugin

What course of action should I take?
is it safe to stop jira, remove a jar from installed-plugins and then re-start and re-index?

thanks

Andrei [errno] · Answer

yes, I tried restarting, but this msg keeps coming back when I try to uninstall a plugin after bouncing JIRA. thanks!

Fabio Racobaldo _Catworkx_ · Answer

Hi Andrei,

checking the log it seems that you can't unistall this plugin because there's another plugin that depends from. Did u try simply to restart your JIRA instance?

Hope this helps,

Fabio

Timothy · Answer

is it safe to stop jira, remove a jar from installed-plugins and then re-start and re-index?

Yes. If you cannot remove it from the UPM, stop JIRA and remove it from $JIRA_HOME/.../installed-plugins