The background color of selected text does not change to highlight the selected content

Question

Generally, when we select text, the background color changes to highlight the selected content (as shown in image 1). However, I can't remember when or why, but now on my Trello page, when I select text, the background color no longer changes, making it difficult to notice the selected content (as shown in image 2). What could be causing this, and how can I resolve it? Thanks!

Currently, no other web pages are experiencing this issue, and I can see the background color change after selecting text when I log out of my Trello account (as shown in image 1). The issue only occurs when I am logged into my Trello account (as shown in image 2).

I have tried adjusting all settings, restoring to default settings, and changing to other accounts, but none of these actions have resolved the issue.

My device and software version are as follows:

MacOS 10.15

Chrome 126.0.6478.57

image 1

image 2

Lara · Answer

Hi Yunlu,

Thank you for checking.

Since the issue doesn't occur when you use Safari, it's likely that the issue is related to Chrome.

I did some quick searches and found that you may be able to resolve the issue following these steps:

* Open chrome://flags
* Disable Experimental Web Platform features
* Relaunch the browser

If this doesn't work, open chrome://flags, but instead try Reset all button at the top.

You may also want to restart your computer.

After those steps, if it still doesn't work, you may want to reach out to Chrome Support as it seems to be isolated to Google Chrome.

All the best,

Lara
The Trello Team

yunlu · Answer

Hi Lara,

Thanks for your response.

I tried it on Safari and light mode. It works well on Safari.

However, the problem still exists in light mode.

I've tried clearing the cookies, removing all extensions and upgrading chrome to the latest version, but nothing has worked.

Best wishes,

Yunlu

Lara · Answer

Hi there,

Thank you for the additional context.

I haven't been able to replicate the issue you're seeing. Would you mind checking to see if the issue persists when you use a different browser (i.e. Firefox or Safari)?

Please also see if the issue persists when you use light mode.

Thanks!

All the best,

Lara
The Trello Team