nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

why is that fail to create a site name?

ANNA XU

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 359d9bb773a245aca67b73ed501946b7)

Accepted answers

Yong Yang

Hi @ANNA XU

Welcome to our Community,

Are you changing the existing site's name? Or creating another new site? Please provide more context if this question still exists.

Thanks,
YY哥

All comments

Yong Yang

Hi @ANNA XU

Welcome to our Community,

Are you changing the existing site's name? Or creating another new site? Please provide more context if this question still exists.

Thanks,
YY哥

ANNA XU

I'm creating a new site.I just registered today.Fail to have the URL.

Yong Yang

In which step, you had that message then? 10人免费 | Jira Cloud 开箱

ANNA XU

Are you Chinese？After I registered by Microsoft account.The website promote me to fill a site name.When I typed in my site name it just failed，and it promote like'Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: dbb318359545425d85068c4bf4d6cea2)' .

ANNA XU

done！thank u very much！it a problem about vpn！

tao liang_rpr6tv

Hi, how did you fix it? I'm facing the same problem

Yong Yang

I helped her. contact me with wechat @tao liang

Yong Yang

Reason:

The network in mainland China is blocking us from registering a new site.

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