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Severity vs. Priority

GilK

Hi,

We diff between issue severity and issue priority.

Severity is used with bug - and it measures how bad is it

Priority is used with all issues - and it measures how important is it

Of course, a bug may be minor (misspell) but highly importnant.

We use priority levels of: immediate, high, medium, low.

How do I implement such logic in JIRA?

Thanks,

Janiv.

Accepted answers

Colin Goudie

Coming from bugzilla?

There is an Atlassian document page about this that will lead you off into a custom field for you to track severity

http://confluence.atlassian.com/pages/viewpage.action?pageId=192840

All comments

Colin Goudie

Coming from bugzilla?

There is an Atlassian document page about this that will lead you off into a custom field for you to track severity

http://confluence.atlassian.com/pages/viewpage.action?pageId=192840

Colin Goudie

Some of the built in JIRA fields are better supported in reporting etc..

GilK

Coming from both Bugzilla and Trac. Seems trivial, isn't it?

Thanks anyway.

BTW - What are the usability differences between JIRA field and a custom field? Can I do with custom field everything I can do with a standarad (built-in) JIRA one?

Thanks again,

Janiv.

Nic Brough -Adaptavist-

Priority is a good example. If you add a severity field, you'll find that you can search it, edit it, and sort by it the same way you can with priority. There's no structural difference between them. But Priority, because it's a "system" field has

Icons and colours
The ability to feed it's colour into certain reports
Translations
A prescence in default reports and panels (e.g. the project browse screen)
A howling great "feature" in that it's global and can't be customised per project

There's no more actual data for Priority than there is over a custom select list, but it's got extra functions and is pulled into other places.

GilK

Please share your ideas...

Thanks,

Janiv.

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