We are using Confluence v5.5.1, JIRA 6.2.5 (self hosted), and have encountered slow page loading times on wiki pages with 20 +JIRA issues when the JIRA issue macro is used. Users are adding these by pasting the JIRA issue url into a table which automatically converts to the macro. If I removed the link and simply type in a ticket number the page loads fine. But users want 1) the ticket KEY and Summary to show and 2) a quick link to the ticket to make quick edits. I also attempted to modify the macro to pull in a list of issues based on a JQL search but that also resulted in long load times.
During peak business hours, the page can take anywhere from 60s to 120s to load. I saw somewhere that it was suggested to adjust the max entries in the admin==> cache statistics section which i did, from 500 to 1000 and then to 5000. But that didn't seem to make any difference. There user base for both Confluence and JIRA is approximately 450 with an average of 300 concurrent users.
So my question is, is this type of performance to be expected or is there a setting/adjustment that can be made to help with the load times? Thank you for your help!