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NullPointerException while importing a project in JIRA 5.0.7

SANJEEV DAMERA

()

Hi,

I have taken an xml backup of JIRA and i tried in importing a project using that zip file. But i am getting the Error 500. That is

java.util.concurrent.ExecutionException: java.lang.NullPointerException

Can any one help on this ..?

Thanks

Sanjeev

Accepted answers

All comments

Nic Brough -Adaptavist-

Not really, there's not enough information. (An NPE in Java really is a catchall error - it could be almost anything)

Please have another look at the log file and post the errors in there. At the very least, the handful of lines around the one you've posted.

SANJEEV DAMERA

Hi Nic,

More info regarding the error is provided in the below txt file.

(Error.txt)

Thanks

Sanjeev

Nic Brough -Adaptavist-

Looks like the xml in your backup is invalid.

It might be because of missing data though (do the issue types in your system match the issue types in the source system? You need to make the source have all the issue types you are importing)

SANJEEV DAMERA

I have created a new instance and i am trying to import xml file which was fetched from the Testing server. XML backup is an auto scheduled task so i think xml is correct.

The issue types in my system are not matching with source. But the error is thrown at the first step of importing only .. I even didnot add the project name(Till now i didnot go to second step).