nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Create issue screen never loads when the Create button in the top bar menu is clicked, only spins.

Tiffany Myers

When trying to create an issue using the create button from the top bar menu, the issue create screen never loads. The wheel just continue spinning.

We are able to create a new issue by right-clicking & opening link in a new tab.

Any ideas how to fix or what might be causing this to happen?

Accepted answers

Joseph Chung Yin

@Tiffany Myers -

I would recommend you to try to open an incognito session of your browser, and then test out the "Create" button operation to see if the screen loads properly.

If so, then it may be something with your local browser app's client cache issues for the problem that you are seeing. You should try to remove all cache and to see if you can repo the issue or not.

Hope this helps.

Best, Joseph Chung Yin

All comments

Joseph Chung Yin

@Tiffany Myers -

I would recommend you to try to open an incognito session of your browser, and then test out the "Create" button operation to see if the screen loads properly.

If so, then it may be something with your local browser app's client cache issues for the problem that you are seeing. You should try to remove all cache and to see if you can repo the issue or not.