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Can I redirect all JIRA notifcations to one email address?

Manju Nambiar

I have a TEST instance for JIRA and need to do extensive testing to complete a request from users. However, I do not want users to receive notification from this instance.

Is there any way all email generated can be redirected to a dummy email address? I know I can disable notification by deleting mail server details or by deleting notification scheme associations from projects, but I still want to see the notifications generated.

Any suggestions?

Thanks,

Manju

Accepted answers

Renjith Pillai

Or use an SMTP mail sink - e.g. - http://smtp-mailsink.script.soft32download.com/

Configure it in the Test instance.

All comments

John Chin

Hi Manju,

There is a way I can think is manually update all user email address to only one email address since is for stage/test environment purpose. You may try to run the SQL statement below to update all user email address in database:

update cwd_user set email_address='<email_address>', lower_email_address='<email_address>';

Please give a try and let us know how it goes.

Best Regards,
John Chin

Renjith Pillai

Or use an SMTP mail sink - e.g. - http://smtp-mailsink.script.soft32download.com/

Configure it in the Test instance.

Manju Nambiar

Hi John,

Does JIRA application need to be down for this update to be done in the database?

Thanks,

Manju

John Chin

Hi Manju,

If you're using mySQL or MSSQL, I don't think you need to shut down the server. For others database is recommended to restart your JIRA instance.

Nic Brough -Adaptavist-

By the way, that is a very specific piece of advice about the database. If you are touching any part of Jira that may be cached, counted or active, then you will break your Jira by amending the database while it's running.

I don't believe the user's email addresses are cached, so this should be safe. BUT, almost everything else is NOT safe to edit while Jira is running.