Subscribed filter deleted

Question

Hi,

By mistake i deleted a filter which was subscribed by a user. This user is still getting notification for the same. When i try to edit the subscription it gives the error message. How should i fix the problem?

error.png

Vasiliy Zverev · Answer

Step 2: copy data from back-up.

Find where your JIRA xml baxk-ups are stored. Usually it are store into export subdirectory of JIRA home directiry.

Copy back-up for date you need, for example 1 week ago, to import directory on test instance. Follow this to restore data:https://confluence.atlassian.com/adminjiraserver071/restoring-data-from-an-xml-backup-802592998.html

Neeta Dubey · Answer

Thanks Vaisiliy,

I do have a test instance setup for my JIRA.

Vasiliy Zverev · Answer

Ok, lets go step-by-step.

Step number 1 - do you have a test instance for JIRA? If no, then you should create it. You could use developer licence for this instance (https://confluence.atlassian.com/jirakb/how-to-get-a-jira-developer-license-744526918.html)

This test instance will be helpfull in future, so it is reasonable to have it.