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How can I change the Account Custom Field to be optional not required?

Lisa Schaffer2

I have setup a post-function that will populate the account field from a parent task on transition. This however won't work if the account field is required and the user cannot create the task if the account field is not populated. Tempo used to allow us to remove the required option, but in the latest, it's not possible, it's required by default. Is there a work around?

Accepted answers

Tempo Support

Hi Lisa

If you can access 'Administration', 'Add-ons' and Choose 'Account Configuration' under the 'TEMPO ACCOUNTS' header, you will see an option to make tempo account custom field required in JIRA field configurations. If you deselect this option it will not longer be the default field configuration.

I hope this helps.

Heiða Dóra

Tempo Support

All comments

Tempo Support

Hi Lisa

I hope this helps.

Heiða Dóra

Tempo Support

Lisa Schaffer2

Thank you! Can you guys add that to your documentation, so others can know without having to log a call.

Tempo Support

Here is some documentation on the matter. As this is an accounts feature it is in the Tempo Accounts system plugin documentation: https://tempoplugin.jira.com/wiki/display/ACCOUNTS/Accounts+Configuration Best regards, Heiða Dóra Tempo Support

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