Hello,
I have added a backup issuetype, which is automatically being take care of by an external backup scripts. It adds a backup task, which another server is able to understand, and update it depending on it's progress, closes it when done. It also assigns it to me or someone if problems came up. Not that we would have many of those "API users", it seems they need real jira user permission to use the API - so they also need licenses. Can we somehow work around this if we want to keep individual users? The reason is that we have many of these api users, which we can not combine to one single user - as it's at the client side.
Any suggestion?
Thanks, JH