Notify on my actions use case

Patrick_Vanhoof

Hi,

I wonder what the use case is for the option 'Notify on my actions'. Is it really just to get notifications of changes I make myself? Or is there another useful goal behind it?

In the documentation is mentioned "This affects all subscriptions set": what does this mean?

Thanks,

Patrick

John Price

Patrick -

I've only ever checked this box when I was testing notifications as an administrator. It's very helpful in that scenario. I can't think of another reason to have it on. I'm not sure about "Affects all subscriptions" - filter subscriptions are just scheduled emails that send you a list of tickets that match a filter on a regular schedule.