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Allow non-users to see issues

Manthan Mallikarjun (nahtnam)

Hi. I have setup JIRA and set the users to private, so that random people do not sign up. What I do want is that the end users (clients) can see what issues are displayed in a specific project. Is it possible to do this without making them sign up? If so, how?

Accepted answers

unknown

Its not clear if licensing is part of the problem you have. To do this you just need to create them a user account and tick the 'notify' checkbox, when the login they will be able to 'find' issues that are available to them, perhaps limited by group membership.

- https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Creatingauser

If you just want to get customers 'invovled' without eating seats. this could be done by email, either outbound only, or full life-cycle, not sure if thats what you want, JEMH does that.

All comments

unknown

- https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Creatingauser

If you just want to get customers 'invovled' without eating seats. this could be done by email, either outbound only, or full life-cycle, not sure if thats what you want, JEMH does that.

Manthan Mallikarjun (nahtnam)

No, basically I am trying to make it so that people can view the issues for a specific project without signin in. I have created a project TD (to-do), and want that to be public so that people can see what is comin in the future.

Manthan Mallikarjun (nahtnam)

What would it security bypass. They can only view, not edit create or anything.

unknown

So no, there is nothing out of the box for that, it would basically bypass all the JIRA security, not recommended. You'd need to write something custom to do so.

mwarton

Hi Manthan,

Another approach might be to generate reports showing the project todo list and any other information you want the clients to see, and set them up to be automatically generated and emailed daily/weekly etc.

Our plugin Intelligent Reports allows you to do this extremely quickly, because you can design the report template in Word, and set up point and click rules to fill in the data, no need to learn a scripting language or API. You can also set it to automatically email you the reports at the frequency you need.

Manthan Mallikarjun (nahtnam)

The proble is thats its not free

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