Access to USER MANAGEMENT

Question

I have Jira Core 8.20.13 & Jira Service Management 4.20.13

How can I create an admin with only access to USER MANAGEMENT to change users' passwords?

Farhaad_n · Answer

Data Center version has this feature?

if yes, which version?

Joseph Chung Yin · Answer

@Farhaad_n -

User management right cannot be just granted separately without giving the user the full system admin right.

In addition, your versions Jira Software and Jira Service Management are very outdated.  You are missing out all the new enhancements/fixes of those products for Data Center.  They are already reached EOL and no longer supported by Atlassian.  So you need to upgrade it to obtain full Atlassian Support.

Best, Joseph Chung Yin

Rilwan Ahmed · Answer

Hi @Farhaad_n ,

This is not possible. Only system admin users can access User management. Unfortunately system admin will get access to all other admin options too.