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Why did my edit view change?

Dana Sciamarell

When I started using Confluence, I was fine and able to use it without any issues. All of a sudden when I go in and try to edit a page, it gives me about two inches of edit space. Below that (where the rest of the edit space used to be) is completely blank.

Can someone help me fix this?

Accepted answers

Dana Sciamarell

While trying to figure out what is going on, our system administrator found out I am on Chrome Version 27. Everyone else in my group is in Chrome 26. There is an issue with Confluence with Chrome 27 (hopefully something the Confluence developers are aware of). I have attached a link of the other thread with the solution they found.

https://answers.atlassian.com/questions/152787/confluence-edit-page-in-chrome-27-look-bad

All comments

J. Caldwell

What version? Are a user or an admin?

Theinvisibleman

Hi Dana,

That's indeed weird. Have there been any major changes since you started using it? Few things that I think could be related are :

* the browser that you are using (check if other browsers face this problem. You might want to check with other users also),

* customisations performed on your Confluence instance (CSS, layouts, etc). If there have been customisations, could you try reverting them to their original value and see if it helps the situation?

Dana Sciamarell

For Joe Wai Tye - I haven't changed anything. I use Confluence everyday. I was literally in it, editing a page, exited out and went back in an hour later and it was doing this. I usually open Confluence in Chrome but I tried to open it in IE. The page comes out all distorted so it's essentially unusable. I have another user in my group who also edits our pages and she isn't having this issue. I'm not sure what setting was changed or how it happened because I havent edited any settings.

Dana Sciamarell

For J. Caldwell - I'm a user (I think) and I'm not sure how I find out what version I have.

Theinvisibleman

Yeah, IE is kinda prone to issues at times. Have you tried with Firefox, perhaps? Also, could you try clearing the browser cache? Since the other user is not facing the issue, I think there could be something interfering with the edit window in your machine.

Alternatively, could you try logging in on another machine and check if the problem also crops up there?

Dana Sciamarell

My company has a lot of security issues, so I am only allowed to have IE and Chrome - so I cant try it in Firefox or another browser. I deleted the cache, cookies, and history and it didnt fix it. I dont think it is an issue with the browser. I am not having this issue with any other site.

Joe Wojak

I am having this same problem in Chrome, but not in Safari. However, editing in Confluence worked last night, but this morning content in the edit workspace is cutoff. I've uploaded a screenshot of this to Imgur: http://i.imgur.com/RNbcXTL.png

Dana Sciamarell

It seems I have Chrome version 27, while my team has Chrome 26. This seems to be an issue many people are having in Chrome 27.

See https://answers.atlassian.com/questions/152787/confluence-edit-page-in-chrome-27-look-bad for another thread with this issue.

Dana Sciamarell

https://answers.atlassian.com/questions/152787/confluence-edit-page-in-chrome-27-look-bad

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