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Jira backup & project restore - incorrect versions of plugins stored in the backup xml.

Kelly Schoenhofen

I did an export of our data, deleted a project, and then tried to import the project again (after making some changes to the xml), and I was stopped by an error that Grasshopper & the Groovy plugins were older versions in the xml, and newer versions in our installed Jira.

Only ten minutes had elapsed since I did the export to when I tried the project import; and nobody upgraded anything. Looking closer, the lines in the xml are indeed wrong, these are not the versions that are currently installed:

<PluginVersion id="11200" name="Atlassian GreenHopper" key="com.pyxis.greenhopper.jira" version="6.1.5" created="2013-04-02 23:41:47.273"/> <-- We have 6.1.6 installed

<PluginVersion id="11400" name="Script Runner" key="com.onresolve.jira.groovy.groovyrunner" version="2.1.2" created="2013-04-02 23:41:47.293"/> <-- we have 2.1.3 installed.

I was able to get past this by editing the versions in the xml, and trying the import again. Did something go wrong in my last update of the plugin manager and Greenhopper/Groovy/et al?

I have a screenshot of the error, but I don't see how to attach screenshots to this system, just link to already hosted screenshots.

Accepted answers

AhmadDanial

Hey there, Kelly.

Could it be that plugin cache is not refreshed and therefore it is still storing the old plugin definitions? Let us try to flush out all the caches by performing the following steps:

Shutdown JIRA instance
Delete the contents of JIRA Home Directory\plugins\.osgi-plugins directory
Delete the contents of JIRA Home Directory\plugins\.bundled-plugins directory
Delete the contents of JIRA Installation Directory\work directory
Delete contents of the JIRA Home Directory\caches\indexes\changes directory
Delete contents of the JIRA Home Directory\caches\indexes\comments directory
Delete contents of the JIRA Home Directory\caches\indexes\entities directory
Delete contents of the JIRA Home Directory\caches\indexes\issues directory
Restart JIRA instance
Perform re-indexing

Hope this helps. Keep me posted on this matter.

Warm regards,

Danial

All comments

AhmadDanial

Hey there, Kelly.

Could it be that plugin cache is not refreshed and therefore it is still storing the old plugin definitions? Let us try to flush out all the caches by performing the following steps:

Shutdown JIRA instance
Delete the contents of JIRA Home Directory\plugins\.osgi-plugins directory
Delete the contents of JIRA Home Directory\plugins\.bundled-plugins directory
Delete the contents of JIRA Installation Directory\work directory
Delete contents of the JIRA Home Directory\caches\indexes\changes directory
Delete contents of the JIRA Home Directory\caches\indexes\comments directory
Delete contents of the JIRA Home Directory\caches\indexes\entities directory
Delete contents of the JIRA Home Directory\caches\indexes\issues directory
Restart JIRA instance
Perform re-indexing