Error with multimedia macro - can't find attachment

Question

Why can't the multimedia macro find the attachment? Error rendering macro 'multimedia' : com.atlassian.renderer.v2.macro.MacroException: Cannot find attachment 'filename.swf'

Consu · Answer

Hello, I have the same problem. But I cannot solve it by renaming the file. I made it a 3letter filename but it keep saying that it cannot find the file. Any other idea what it could be?

Deividi Luvison · Answer

Hey Jonathan,

Could you please let me know the following:

* When this behaviour started, was it after a database/application  upgrade/migration?
* Which is your Confluence version?
* Do this miss behaviour happen in all browsers?
* Can you send a screenshot of the error?

Thanks and Regards,
David|Atlassian Support

Jonathan Rivas · Answer

Thanks for the attempt Mirek. I tried that...took out spaces...made the filename real short...resaved 100x. Nothing is working. The file name is Case.swf. I've used the multimedia macro on other pages in the past without a hitch.