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How do I assign a JIRA issue to a specific user on transition?

Richard Wilkins2

I want to be able to assign an issue to our lead tester automatically on a 'resolved' transition.

Options for post-functions to add to a transition include:

* Assign to Current User

* Assign to Lead Developer

* Assign to Reporter

There isn't an "Assign to (selected user)" or "Assign to (custom role)".

The page below suggests that you can create your own post-functions, but the links explaining how to do so are broken:

https://confluence.atlassian.com/display/JIRA044/Configuring+Workflow#ConfiguringWorkflow-ApplyingPostFunctionstoTransitions

How can I set up a simple post-function to assign to the lead tester?

Obviously I could pretend the lead tester was the lead developer, and assign it like that, but I'd like to be able to specify the role properly, or select a user without a role.

Thanks,

Richard

Accepted answers

Faryaaz Kassam

go to Add new post Function->Update Issue Field->Assignee and select your lead tester.

All comments

Radu Dumitriu

Yet another recurrent problem of scripting the WF. You have multiple ways to achieve that:

1) using ScriptRunner - https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner - free, praise Jamie for that

2) using JJupin - https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.jjupin - created by me, but paid

3) Other plugin, check https://marketplace.atlassian.com/search?q=scripting

4) write your own postfunction, start here: https://developer.atlassian.com/display/JIRADEV/JIRA+Plugin+Tutorials

Have fun

Faryaaz Kassam

go to Add new post Function->Update Issue Field->Assignee and select your lead tester.

Richard Wilkins2

Ah, OK. That should have been obvious... thanks. Since there were specific ones for the other users I thought it would be something more complicated!

Khanh Nguyen15

https://confluence.atlassian.com/display/JIRAKB/How+to+Allow+Users+to+Assign+Issues+Only+in+a+Specific+Transition

Richard Wilkins2

Doing it this way assigns the issue to the lead tester regardless of whether the resolver selects a different user. Is there a way to assign the issue first to the selection of the person resolving the issue (if any) but default to the lead tester if no new user is selected? Or would a new script be needed for that?

I realise there probably isn't, since the "assign user" drop-down on the resolve screen doesn't have "no selection" - by default the current user remains selected, and I don't see a way to tell whether that's a deliberate choice or not.

I guess we would need something like, "If selected new assignee = current assignee then new assignee = lead tester, else new assignee = selected new assignee" which would involve scripting.

Faryaaz Kassam

haven't tried anything like that tbh. I would guess you'd need to script it that way.

TJ Baker

Can anyone tell me how to accomplish this task with OnDemand, or if it's even possible?