Recommended emails: two of the selections indicated below do not work properly.

Elena Kokoliou

Our users have been noticed that cannot change the settings clicking on the highlighted "buttons" at the end of the recommended e-mail, and they view the message that you see in fig. 2.

Fig. 1

Fig. 2

 

Moreover, from the "Manage Notifications" , the "M" letter is not visible as you notice...

Please let me know, which could be the solution.

Thank you,

Elena

 

PS. The version we have is 8.5.7

Shawn Doyle - ReleaseTEAM

I would suspect an issue with email reader, what are they using?