Table Filter and Charts for Confluence App - Performance Issue

Kalyana CH_ih7pnr

Hi Team,

Few of my users are complaining that they are not able to save the attachments in the table sheet ( Table Filter and Charts for Confluence Application).
some times  App is taking more than 45 minutes to get save or it is not at all responding for the action.

Need help to resolve this issue.

 

Stiltsoft support

Hi @Kalyana CH ,

At first please check what version of the app you are currently using. The up-to-date one is 11.2.0, if yours is an older then update.

If the problems persist, please refer to our support portal with such kinds of issues.

When the issue occurs, ask your colleagues to record a HAR file and browser console log while trying to save the file. Then you'll attach these files to the ticket and our developers will be able to locate the problem.