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Where have the scheduled reports gone?

thyzz

We had a scheduled report every 1st of the month that would send the on-call times to our administration for further processing.

However we never received the scheduled report of April 1ste.

And now I can't seem to find it in Opsgenie anywhere. I can't find where to schedule a report.

Am I missing something?

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Skyler Ataide

Hi @thyzz!

Are you able to share if your Opsgenie instance is using the new Analytics experience? Our team is currently in the process of adding scheduled reports to the new Analytics experience, and we expect this functionality to be rolled out in the next week. If you would like I can create a public ticket for your team to follow along for when scheduled reports will be added to the new Analytics experience in Opsgenie.

thyzz

Yes we seem to have been migrate to this new experience. I would very welcome such ticket.
But why is it that we got migrated to this new experience while existing functionality suddenly disappeared

Talar Pavlovic

Hi there @thyzz !

You should now be able to see this functionality available in the new reporting experience.

On the right-hand panel, where you see the "download" icon, there is an icon that looks like a paper aeroplane, or triangle on its side:

Screenshot 2024-04-29 at 12.38.12.png

Clicking on this will enable you to setup any scheduled reports.

Please let us know if you don't see this option on your end!

Kind regards,
Talar

thyzz

Seems to be a bit rough on the edges:

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