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Removing the associated product with Jira Work Management (Cloud) -

benjaminyzg

Hello Support,

I need to apology for the very general question that I would like to highlight. But I am trying to remove this associated product - Jira Work Management (from one the enterprise) that I've integrate with the organisation.

The reason for trying to remove/delete some of these associate product is because I no longer requires them, and I would like to do some housekeeping and tidy up my personal account.

Please assist. Thank you.

edit: screen capture:-

atlassian adminstration - organisation.png

comments: I would like to add that I've a total of five (5) organization at the present moment, and the purpose of this post - is to find out how can I remove all of the other four ('4") organization that are no longer in use/relevant.

Thank you

Accepted answers

benjaminyzg

Hello All,

Thank you for responding to this inquiry and open ticket.

I will now mark this ticket as closed - since Atlassian Support have reach out to me on this issue.

Till we meet again, take care!

All comments

Sebastian Krzewiński

Hi @benjaminyzg

Please check this page (https://support.atlassian.com/organization-administration/docs/remove-domains-and-products-from-your-organization/) how you can remove product from your org.

Regards,

Seba

benjaminyzg

Hello I've tried following the steps that you've mentioned.

Please refer to the following attached screen capture that was observed.

screen capture.png

benjaminyzg

I would also like to add that I've tried to remove the individually associated products and domain on the admin console - via the main page, but it was not possible as well.

Please refer to the attached screen capture as follows:-

screen capture -1.png

John Funk

Hi Benjamin,

Jira Work Management comes with both Jira Software and Jira Service Management. Why are you trying to remove it?

benjaminyzg

Hello John,

Thank you for your replies. I'm trying to delete the whole organization or enterprise; I've accidentally created multiple copies of enterprise. I'm trying to do some housekeeping and remove some of the stuff that I no longer require and do not foresee myself using them in the near future.

Thank you

- I understand and know that Jira Work Management, Jira Software and Jira Service Management comes standard together. But if you were to look at my earlier communication/post - I'm having a difficult removing/deleting the organization - if there are any associated products.

- Cheers

John Funk

Then you are probably better off just contacting Atlassian Support and have them guide you through it.

Sebastian Krzewiński

Hi @benjaminyzg

Deleting organisation is not what you want. If you will delete whole org you will lost all your tools.

You need to check this part and delete subscriptions that you no need longer - https://support.atlassian.com/organization-administration/docs/remove-domains-and-products-from-your-organization/#Remove-all-products-linked-to-your-organization

Regards,

Seba

benjaminyzg

Hello @John Funk

Thank you for your replies. Yes, I've wrote to Atlassian Support, and I'm still waiting for a replies from them...

by the way, I'm not a paid user - so I am not sure if I'm entitled to chat technical support. By the way, I really appreciate paid technical chat assistance very much.

Cheers

benjaminyzg

Hello All,

Thank you for responding to this inquiry and open ticket.

I will now mark this ticket as closed - since Atlassian Support have reach out to me on this issue.

Till we meet again, take care!

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