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Is it possible to make a condition in the automation, whereby the automation checks the issuetype of

Diana Osorio

Is it possible to make a condition in the automation, whereby the automation checks the issuetype of the linked issue from another project in the issue created in your current project?

I want to clone an issue to project a, if the issuetype that is linked in my current issue is one type, if it is another type I clone it to my project b

I did a structure that working to clone, but without this condition. I need this condition

Captura de Tela 2024-04-16 às 10.45.42.png

Accepted answers

Ste Wright

Hi @Diana Osorio

You want the Condition to check the Issue Type of a linked issue, linked to your trigger issue?

If yes, I'd use a Related Issues Condition - setup might look like this...

Related issues = Linked issues
Link type = <link type here>
Condition = Some/All match specified JQL
JQL - issuetype = <type here>

Ste

John Funk

Hi Diana,

Add a Branch for Linked Issues above where you have the If

Then add a Condition to check the Issue Type

Stephen.Lugton

It is possible to do that:

for linked issues.png

However, you have to be careful when doing this; any further actions will treat the linked issue as the issue the automation works on.

From the bottom part of your image it looks like you are trying to clone an issue, but using the linked issue branch will mean that the cloned issue will be the linked issue.

If you are aiming to clone the original ticket you would be better off using create issue, e.g.:

Create issue.png

All comments

Ste Wright

Hi @Diana Osorio

You want the Condition to check the Issue Type of a linked issue, linked to your trigger issue?

If yes, I'd use a Related Issues Condition - setup might look like this...

Related issues = Linked issues
Link type = <link type here>
Condition = Some/All match specified JQL
JQL - issuetype = <type here>

Ste

John Funk

Hi Diana,

Add a Branch for Linked Issues above where you have the If

Then add a Condition to check the Issue Type

Stephen.Lugton

It is possible to do that:

for linked issues.png

If you are aiming to clone the original ticket you would be better off using create issue, e.g.:

Create issue.png

Diana Osorio

@Stephen_Lugton I want to clone an issue to project a, if the issuetype that is linked in my current issue is one type, if it is another type I clone it to my project b

Diana Osorio

Thanks, I did this, but not working

Ste Wright

Hi @Diana Osorio

What's the specific need from this rule?

If you could explain the exact steps, we can help to guide the whole rule, rather than just one component.

Ste

Stephen.Lugton

@Diana Osorio In that case you'll have to add a second branch for linked issues below the first on with the check for that linked issue type there as well:

Two branches.png

Diana Osorio

Hi @Ste Wright

Thank you for your help

I want to clone an issue to project a, if the issuetype that is linked in my current issue is one type, if it is another type I clone it to my project b

I did a structure that working to clone, but without this condition. I need this conditio Captura de Tela 2024-04-17 às 09.59.32.png

Stephen.Lugton

@Diana Osorio One thing I may not have made clear is that if you create a new ticket rather than cloning it, all you have to do is copy all the fields you're interested in from the triggering ticket to the newly created ticket as part of the create ticket process - effectively you are cloning the ticket just using a workaround to allow you to check the issue type of the linked ticket.

You can also set the request type as part of the create new ticket options.

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