Import & Export ---Project Import:

Question

OS: linus sles11sp2

Linux jira-test 2.6.32.59-0.3-default #1 SMP 2012-04-27 11:14:44 +0200 x86_64 x86_64 x86_64 GNU/Linux

JIRA (v5.2.1#813-sha1:277a546)

java sun 1.7.0_11

postgrsql 8.30.20

Hello,

I try to import some Projects from JIRA 5.2 Export-file.  (Administration  -> Import & Export

-> Project Import) byt nothing happend.. i dont get any  error message. Ther version from export ist the same as ower jira-version.  I need you help in solving abaut this problem.

ps: do you have German support?

thank you

best regards

Valentin Kalaev

Log-File:

10.1.10.11 955x788x1 admin  23/Jan/2013:15:55:02 +0100  POST /secure/admin/ProjectImportSelectBackup.jspa HTTP/1.1 200 91054 70 http://jira-test.uniserv.de:8080/secure/admin/ProjectImportSelectBackup.jspa Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) qav3qb

10.1.10.11 955x789x1 admin  23/Jan/2013:15:55:02 +0100  GET /rest/helptips/1.0/tips HTTP/1.1 200 12 4 http://jira-test.uniserv.de:8080/secure/admin/ProjectImportSelectBackup.jspa Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) qav3qb

10.1.10.11 955x790x1 -  23/Jan/2013:15:55:02 +0100  GET /osd.jsp HTTP/1.1 200 787 2 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) 8crylz

10.1.10.11 955x791x1 admin  23/Jan/2013:15:55:03 +0100  GET /rest/plugins/1.0/notifications?_=1358952902966 HTTP/1.1 200 173 3 http://jira-test.uniserv.de:8080/secure/admin/ProjectImportSelectBackup.jspa Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) qav3qb

10.1.10.11 955x792x1 admin  23/Jan/2013:15:55:03 +0100  GET /rest/plugins/1.0/notifications/admin?_=1358952903013 HTTP/1.1 200 771 4 http://jira-test.uniserv.de:8080/secure/admin/ProjectImportSelectBackup.jspa Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) qav3qb

LucasA · Answer

Hi Valentin,

What's the size of your XML Export? Is your baseURL correctly set? Do you have any custom plugin missing in both instances?

Indeed, Atlassian provide support in english only, but it's possible someone helping you speaking german here in the forum :)

Best regards,
Lucas Timm

Rahul Aich [Nagra] · Answer

Project Import is a complex process. Did you go through this document step by step?

https://confluence.atlassian.com/display/JIRA/Restoring+a+Project+from+Backup

Rahul