How do I see a breakdown report of the user agents (browsers) that have logged into JIRA?

Arya Abdian1

We are embarking on an upgrade to JIRA 5, and since support for Internet Explorer 7 has been pulled, we are trying to determine the impact. Our organisation is still using IE7 as the standard browser, but many users have switched to Firefox or Chrome of their own accord.

I want to be able to produce some kind of report that tells me what user agent/browser our jira users are using, so that we can contact them if they are using IE7 to see how willing they are to switch to another browser when accessing JIRA.

Any ideas? A JIRA plugin of some kind would be the ideal solution, that way it will work regardless of which servlet container we're using. Otherwise, it will need to be a solution that will work on Glassfish and Tomcat. If we don't come up with a solution I'll have to go with an Apache-based solution (which is a hassle because users are hitting our old JIRA directly on the servlet's HTTP listener).

Any ideas would be greatly appreciated.

Arya Abdian1

Here's what I ended up doing:

1. Create an iptables pre-routing nat rule to redirect traffic hitting the tomcat port (8080) to a port in use by Apache HTTP (8091, in this case)

iptables -t nat -A PREROUTING -p tcp --dport 8080 -j REDIRECT --to-ports 8091

2. Configure Apache HTTP to listen on port 8091, with the appropriate mod_proxy directives:

Listen 8091
NameVirtualHost *:8091

<VirtualHost *:8091>
ServerName jira.domain
ServerAlias jira servername servername.domain

ErrorLog logs/jira-error.log
CustomLog logs/jira-access.log combined
LogLevel info

ProxyRequests Off
ProxyPreserveHost On
ProxyPass / http://localhost:8080/
ProxyPassReverse / http://localhost:8080/


</VirtualHost>

3. Use a tool like awstats to parse logs/jira-access.log.

Not the most amazing solution, but it's the best I could come up with. Hope this helps someone else out there.