Hello Atlassian Community! We are on JIRA DC version 9.4.14 and perform a manual maintenance of restarting nodes, performing a full re index every weekend. We bring down all the nodes and then restart them one by one by manually tunneling to the Linux nodes and using systemctl commands. We were trying to automate this process using bash scripting.
We tried out the command ssh <user_i>@$ip "systemctl status jira" where $ip contains the IP address of one of the JIRA nodes, and this command works just fine.
However when we try the command to stop jira using the same: ssh <user_i>@$ip "systemctl stop jira" it throws us the below error.
Failed to stop jira.service: Interactive authentication required.
See system logs and 'systemctl status jira.service' for details.
Any help here would be appreciated! Thank you!