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Jira responding slow after upgrades

Mohin Uddin

Hi Expert,

We have upgraded our Jira from 4.0.2 to latest 6.2.3 recently. Now we see that Jira is responding slow. we have performed the re-index when system message to us and Jira log file size now 1.78GB.

could you please tell me how can I use Jira In fastly?

Thanks
Mohin

Accepted answers

All comments

Rahul Aich [Nagra]

Firstly, 4.0 to 6.2.3 is a huge jump, have you checked that the upgrade went fine with no errors?

Try starting jira in safe mode (with all plugins disabled) and see the performance?

Check if all plugins are updated.

Check logs for any errors.

JIRA 6.2 automatically assigns 768MB to the heap memory, you will need to explicitly set the heap memory size higher if your jira instance is huge (and restart of course)