Automating the "bubble up" date for JPD

Question

Hey everyone!

I've been setting up JPD for my org following Edmund's great youtube videos. One of the automations we're most excited about is implementing the "snooze" like behavior for idea statuses (next month, 3 months, 6 months).

Edmund briefly explained that there is a hidden custom field for the "bubble up date", and then there is a script that runs each night that scans each idea to determine if the bubble up date has been reached to then change the idea status to "proposed".

Would anyone be willing to hop on a quick call to help my team implement this?

Thanks so much!
Adam

Rich_xab7ff · Answer

@Mark Moline @James Wilson This links to the bubble up approach, and this links to one of the loom videos.

James Wilson_jiqi98 · Answer

I had the same question and then realised... it's these beauts! 3 part series

Part 1 - How one team in Atlassian uses Jira Product Discovery: Part 1 – Idea Triage | Atlassian

https://youtu.be/o8R0cc3jzBU?si=-MhowuY5D5ZIK7Fk

Part 2 - How one team in Atlassian uses Jira Product Discovery: Part 2 - Prioritisation | Atlassian

https://www.youtube.com/watch?v=yW3B0VU8sxE

Part 3 - How one team in Atlassian uses Jira Product Discovery: Part 3 - Automation | Atlassian

https://www.youtube.com/watch?v=wDQAWfv5_j8

Bill Sheboy · Answer

Hi @Adam Sadowski -- Welcome to the Atlassian Community!

If there is a date field set in an idea, an automation rule could be created with a scheduled trigger to evaluate the date and make a status transition.  For example:

* trigger: scheduled every day at 1 am, with JQL to find issues with the date set, and in a particular status
* smart value condition: test if the date is before {{now}}
* action: transition the issue

If you want to try creating such a rule, please refer to these documentation and example sources:

* https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation
* https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC
* https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/
* https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/

Please note well: JPD uses a different format / type of dates than the rest of Jira.  And so a rule condition will be required rather than using JQL to evaluate issues, at this time.  Perhaps in the future Atlassian will add support for JPD date format to JQL.

Kind regards,
Bill