Canned response export

Question

Team

Please share the steps how to export canned response in jira server environment

Asha Goyal_0i7i5i · Answer

Hello @Sampath

Kindly refer below link for support of Canned respose.

https://appfire.atlassian.net/servicedesk/customer/portal/11/user/login?destination=portal%2F11

Thanks

Kishan Sharma · Answer

Hi @Sampath

Natively this functionality is not available at this time. There's a suggestion raised with Atlassian - Enhancement to Canned Response Management - Export or Manage/View All Option

I would suggest you to vote for it and watch it for further updates. However, one user was able to export the canned responses via REST API, you can find more details in the comment on the suggested link I previously shared.