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Cannot get Security Level field in Issue Layout

Daniel Sweet

Hi all, I am trying to setup Security Levels on tickets.

I have setup a Security Level Scheme.

I have assigned this scheme to my project.

I can see the "Security Level" in my Issue: Configure Screen

I can see the "Security Level" in my View: Field Configuration

But I cannot see the Security Level field on my issue

I can see Security Level in "Find your field"

If I got to configure issue layout, I cannot see Security Level, cannot see it if I search all fields

Any help very much appreciated!!!

Thank you

Comments

Leonard Hussey

We set it up long back.

I cannot recall all steps, but I do recall at least:

- Enabling the scheme in Project Settings > Issue Security (and setting a default level)

- Adding it to the View Screen

- Adding it to the Edit Screen

It shows up on the top right of the issue view:

Dan W_kamf5a

Padlock at the top of the issue screen right column, between watching and Give Feedback

Trudy P Claspill

Hello @Daniel Sweet

You mentioned the Security Level Scheme. Please confirm that you are working with issues in a Company Managed project.

Are you working with a Free subscription or a paid subscription of the Jira product? With a Free plan you can set up all the parts of Issue Security, but you can't actually use it in issues.

If you are on a paid plan, confirm that you have granted the Set Issue Security permission to your user in the Permission Scheme applied to the project.

Alexandre Arsenault

Correct,
and there is permission to have to see this lock.

Daniel Sweet

Aaaah... so obvious now.... Fairly embarrassed.

Didn't realise it would be a padlock

Thanks all

Daniel Sweet

Aaaah... so obvious now.... Fairly embarrassed.

Thanks all

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