I need receive an email when the priority change

Question

I need create a rule where if the priority change to 'Highest' I will receive an email with the information. Is that possible ?

Ste Wright · Answer

Hi @reis Yes, this is possible - the rule might look like this: * Trigger: Field value changed* Field to monitor = Priority * Condition: Issue fields condition* Field = Priority * Condition = equals * Value = Highest * Action: Send Email* To = * Subject = {{issue.key}} has moved to Highest priority!! * Content...* Hi User, {{issue.key}} has moved to the highest priority. Thanks, Automation --- I've used smart values here to dynamically refer to the key, and it's hyperlink. You can add other smart values to dynamically show other issue information - see more on smart values on this help page. Ste

Jack Brickey · Answer

Yes.

* trigger - field value changes, priority
* Condition - priority = highest
* action - send email

Sebastian Krzewiński · Answer

Hi @reis

You can use for that automatons. Great example (I think it is almost what you need) you can find here - https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/112184

Regards,

Seba