Hi Please can you help. I have an Automation that does this: When Transitioned from To Do to Done * If the Sub task matches - Decide Which Synopsis For the Parent * Create a new issue in the same project - summary - {{issue.epic.summary}} - Writing C2 * Create a sub task - {{issue.epicLink}} For the Parent Then Transition the completed issue Writing C1 to done. Its not working as the sub task does not create on the newly created writing card 2? I have tried - {{createIssue.key}} Please can someone help? I've tried so many ways to do it.

For the second rule you need to go to the Rule Details page and check the box below Actor for "Check to allow other rule actions to trigger this rule."

hey @Trudy P Claspill So I've tried this. But no luck. Here is what I have done and tried. I have a label field on the Issue type writing. I have added the labels to my create issue on automation 1 (the automation that creates the issue and the sub tasks). See the image. I called my label Rhino_column_Storyboard I then created a second automation as you suggested. With the trigger created issue, this didn't work. The automation never seemed to be called. So I have tried a values changes trigger. Nothing seems to work is it because its creating the new issue and its in the backlog and not on the board, as I can add it directly to the sprint, or is it me doing it wrong please? Thanks so much

The ideal solution would be to branch to the newly created issue. Unfortunately you can't nest a branch within a branch. Creating a separate branch in the main line of the rule to branch to the newly created issue is also not a good option because Branches may execute in parallel rather than sequentially. Setting up another branch to the newly created issue could result in that branch running before the new issue is actually created. So, my advice is to do something like add a special label to the new issue as you create it. Then create a separate rule, triggered on Issue Created, add a Condition to look for that special label value, then have an Action to transition the issue, and then an Edit action to remove the special label. There might be another way to accomplish it all in the first rule, but I know the above suggestion will work.

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Add Subtasks to a issue when a sub task on another issue is done

Sarah Isaacs

Please can you help. I have an Automation that does this:

When Transitioned from To Do to Done

If the Sub task matches - Decide Which Synopsis

For the Parent

Create a new issue in the same project - summary - {{issue.epic.summary}} - Writing C2
Create a sub task - {{issue.epicLink}}

For the Parent

Then Transition the completed issue Writing C1 to done.

Its not working as the sub task does not create on the newly created writing card 2? I have tried - {{createIssue.key}}

Please can someone help? I've tried so many ways to do it.

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Trudy Claspill

Hello @Sarah Isaacs

As the rule is currently written, at the point where you create the new Subtask it is the Parent of the trigger issue that is "in focus" so the subtask will be created under that issue.

If you want the new Subtask created under the newly created Writing issue then you can change the Parent of that subtask to the newly created issue within the Create Issue action for the Subtask.

Screenshot 2024-03-19 at 11.12.46 AM.png

Sarah Isaacs

HI @Trudy P Claspill

Thanks for coming back to me so I have tried as you have suggested. I had tried something very similar but had put {{createissue.key}} not {{createdIssue.key}}. So I was super hopeful. But it still doesn't work? I don't understand why I get an error creating issue.