What time does the Friday update need to be posted by?

Question

Hi,

What time does the Friday update need to be posted to Atlas for it to be sent out the following Monday?

If for example an update was posted on the Saturday and Sunday prior to it being sent out, will this update be included on Monday's email?

Thanks

Leah Ditchfield · Answer

Thank you @Sing Chen !

That's super helpful - I was searching for help pages but clearly missed that one! Much appreciated

Sing Chen · Answer

Hi @Leah Ditchfield

I had a similar question when we first started using Atlas last year and came across this page in the Help Center: How do project and goal reminders work? | Atlas Help Center (intercom.help)

The diagram at the bottom of the page cites the example of having the platform/system anchored to AEST. Our platform time zone is EST and while we haven't tested it scientifically I have applied project updates late afternoon (~5pm UK time / 12pm ET) and they have appeared in the weekly digest the following morning.

Hope that helps.

Thanks,

Sing

Ste Wright · Answer

Hi @Leah Ditchfield

I believe so, nothing in the documentation indicates otherwise - but I would definitely test it to make sure.

Ste