nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

When a person is tagged in the comments by giving @ I can see the 2 usernmaes and email is shown

When a person is tagged in the comments by giving @ I can see the 2 usernames and email is shown in the drop down. Where i can see that there is only 1 user in the crowd and the jira user management.

Accepted answers

All comments

Sebastian Krzewiński

Hi @Asiya fathima

Duplicate users means that both users exist in different user directories. As I understand your user db is crowd.

Please check if this user exist in your local jira db or other user db that you are using.

Regards,

Seba

Hi Seba,

I checked in the sql database it has only 1 entry.

Regards,

Asiya

Sebastian Krzewiński

How about customers in JSM project? Does user exist there?

Hi Sebastian,

User exist in JSM user management.

Regards,

Asiya

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-service-management

jira-service-desk-data-center

jira-service-management-server

jira-service-management-data-center