After update to 9.12.5 license is not valid anymore

Question

Hello,

we have an on-premise installation of Jira server 9.12.x LTS with 'jira starter' license.

We know that, from 12/02/2024 and 9.13, the 'data-center' is the only on-premise edition available, so we payed attention to stay in 9.12.x.

All the previous updates (9.12.0-->9.12.1-->9.12.2-->9.12.3-->9.12.4) were smooth.

Today I’ve tried to update from version 9.12.4 to version 9.12.5, and I cannot start the jira-services because 'my license code (jira starter) is not valid anymore'.

Is it possible?

The same happened with Confluence moving from 8.5.6 to 8.5.7.

Sasha Dovbnia · Answer

And same here... 9.12.x is a Server and should be available for Server customers as LTS bugfixes. 
https://www.atlassian.com/software/jira/update

Sasha Dovbnia · Answer

https://www.atlassian.com/software/jira/download-archives - If follow Atlassian's comments, all LTS after 9.12.4 should be marked DATA CENTER ONLY, but they don't. That makes me feel that as LTS customers we should reveive it till EOL and all its all about is incorrect license checks.

Lorenzo Buzzi_6u3a6y · Answer

This page (https://www.atlassian.com/it/software/jira/download-archives) appears different in English and in Italian.

While in English the title is Jira Data Center download archives in Italian it is Archivi download Jira Server e Data Center. Even if you don't understand Italian, you cannot state that looking at the Italian version (the one I usually refer to) you are caused to believe that, at least version 9.12.x is still a Server too.

Furthermore, the yellow backgrounded square on the top of that page reports word from word:

Starting from 9.13, new Jira releases support only Data Center licenses. If you try to upgrade to release 9.13 or later with your Server license, Jira will fail to start, and you’ll need to downgrade to the version you were on before the upgrade.

If you’d like to continue using a Server license, you can upgrade to Jira 9.12 version or earlier.

So, IMHO, version 9.12.5 is a 9.12 so either Atlassian correct the above-mentioned text or they allow to upgrade Server 9.12.4.to 9.12.5.