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How to prevent Scriptrunner Behaivours when "Create" button clicked on service desk screen.

Barış Bayramoğlu

I have a behaivour that changes the value of field_2 when field_1 is changed. But I want to allow the user to change the value of field_2. When the user clicks on the "Create" button, the behaivour is also triggered and the value of the field returns to default. How can I prevent this.

I use "formField.setFormValue()" function.

Accepted answers

All comments

Fabio Racobaldo _Catworkx_

Hi @Barış Bayramoğlu ,

Initializer code is something that happens on form load (first time), Field specific code is something that happen on field change.

Please let us know your behaviour configuration.

Fabio

Barış Bayramoğlu

I have a category field (select list). I want to clear every field on the form when category field is changed. I can do this with using setFormValue() but when I click to "Create" button, setFormValue()s clear all fields again and my form is going empty. So I want to prevent this situation.

*When the "Create" button is clicked, scriptrunner thinks that my category field has been updated and runs the script.

Fabio Racobaldo _Catworkx_

Please could you attach your script code?

Barış Bayramoğlu

import com.atlassian.jira.component.ComponentAccessor

import com.onresolve.jira.groovy.user.FieldBehaviours

import groovy.transform.BaseScript

@BaseScript FieldBehaviours fieldBehaviours

def cfManager = ComponentAccessor.customFieldManager

def optionsManager = ComponentAccessor.optionsManager

def changeHistoryManager = ComponentAccessor.changeHistoryManager

final singleSelectName = 'Asset Category'

final selectName = 'Asset Type (Dynamic)'

def singleSelectField = cfManager.getCustomFieldObjectsByName(selectName)[0]

def formSingleSelect = getFieldByName(singleSelectName)

def singleSelectValue = formSingleSelect?.value

def formSelect = getFieldByName(selectName)

if (!formSingleSelect && !formSelect) {

return

}

def config = ComponentAccessor.fieldConfigSchemeManager.getRelevantConfig(issueContext, singleSelectField)

def options = optionsManager.getOptions(config)

def endUserAssets = [

"Notebook",

"PC/Workstation",

"Monitor",

"Printer/Scanner",

"Video Conference Devices",

"Projectors",

"Communication Devices",

"Peripheral"

]

def industrialDevices = [

"Mobile Computers",

"Industrial Printers",

"Barcode Scanners",

"Industrial Tablets",

"Industrial PC",

"Industrial Accessories"

]

def networkDevices = [

"Switch",

"Router",

"Wireless Access Point",

"Wireless LAN Controller",

"Camera and Digital Recording Systems",

"Security Appliances",

"Hub",

"Modem",

"IDS-IPS",

"Voice Gateway",

"VPN Gatewat",

"WAN Optimization and Acceleerator",

"Bridge",

"Access Server",

"Transreciever/Converter",

"Other"

]

def hosts = [

"Storage Devices",

"Backup Devices",

"Server"

]

if (!options) {

return

}

switch (singleSelectValue) {

case 'End User Assets':

formSelect.setFieldOptions(options.findAll { it.value in endUserAssets }.collectEntries {

[(it.optionId): it.value]

})

formSelect.setFormValue(options.getOptionForValue(endUserAssets[0], null).getOptionId())

break;

case 'Industrial Devices':

formSelect.setFieldOptions(options.findAll { it.value in industrialDevices }.collectEntries {

[(it.optionId): it.value]

})

formSelect.setFormValue(options.getOptionForValue(industrialDevices[0], null).getOptionId())

case 'Network Devices':

formSelect.setFieldOptions(options.findAll { it.value in networkDevices }.collectEntries {

[(it.optionId): it.value]

})

formSelect.setFormValue(options.getOptionForValue(networkDevices[0], null).getOptionId())

break;

case 'Hosts':

formSelect.setFieldOptions(options.findAll { it.value in hosts }.collectEntries {

[(it.optionId): it.value]

})

formSelect.setFormValue(options.getOptionForValue(hosts[0], null).getOptionId())

break;

default:

formSelect.setFieldOptions(options);

}

I dynamically change the options of formSelect but the initial value doesn't change. So I use setFormValue() to change the initial value for every change. But when I click the create button it changes to initial value again.

Ex.
Asset Category -> End User Assets
Asset Type -> Monitor

Click "Create", then issue saved as

Asset Category -> End User Assets

Asset Type -> Notebook

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