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Jira Auto Transition no longer working

m_9xo14z

Hi,

We recently upgraded our Jira to v6.3.15 and also the equivalent version of Script Runner (v3.0.10)

Since the upgrade we have notice errors when an issue hits an auto transition post function.

The error message is: 'Error creating issue: Can't transition workflow instance #xxxxxx. Current state is 0, requested state is 1'

We have a workaround by adding additional post functions of triggering a generic event that seems to resolve the problem - any ideas on how to fix this without adding additional post functions to all out auto transitions?

Thanks

Accepted answers

All comments

Ian Clark5

Hi Mathew, I have the same issue. Would you mind sharing more details of your workaround? What is the order of the posting the generic event versus the auto transition?

m_9xo14z

Hi,

We simply added a generic event with no other restrictions/parameters as the final post function.

This does not work for all post functions we have found though, so we are considering down grading to v3.0.6 which seems to not have this issue.

werner kolze

I also have the same issue - I created a call with Atlassian - [JIRA Support] Auto Transition Issue [JSP-235452]

Sven Schott

Werner, could you link the issue you created? I can't seem to find that ticket on Atlassian's JIRA (no JSP project that I can see). Having the same problem and I would like to upvote the issue.

werner kolze

I found the solution and Atlassian did freeze the JSP-235452 - I was asked to place my solution on that issue - which I havent had time to do yet. May be you cannot see it because its in the status of "Frozen" ? here is the full link https://support.atlassian.com/servicedesk/customer/portal/22/JSP-235452 HTH cheers