Removing outdated collaborators when admin is no longer with our company

Question

Hello: I understand those of us with free accounts need to bring the number of members/collaborators down to 10 max. Unfortunately, we have a bunch of members that are no longer with our company. We're all listed as "guests." Even more unfortunate is that the person listed as an "Admin" is also not with us. How can I (a guest) clean this up?

Thank you!

Caity · Answer

Hi Debbie, there are some suggestions on how to handle this in this page: https://support.atlassian.com/trello/docs/changing-the-admins-of-a-workspace-or-board/

Mike - Dreamsuite Consulting · Answer

Hi @Debbie So you have no workspace admin other than the person who left?

If that is the case, I think you will have to contact Trello:

https://trello.com/contact

Changes member administration are coming soon and will help you in the future, there will be some specific articles about that, so watch this space...  You can keep up to date with that is going on here:

https://community.atlassian.com/t5/Trello-articles/Update-on-Collaborator-Limit-for-Free-Trello-Workspaces/ba-p/2628752

Anjali Saini · Answer

I have the same question - infact the whole boards thing is very confusing - Im unable to get new employees to show up in my Company board - it seems to keep going in circles about who is on whose board and there is no HELP menu that is actually understandable.