Hi Christopher,
What error message are you getting into your logs?
Is there some firewall blocking the communication? The credentials and address are correct on JIRA Configuration?
These two links might be useful for you:
https://confluence.atlassian.com/display/JIRAKB/Database+Issues+Troubleshooting
https://confluence.atlassian.com/display/JIRAKB/Troubleshooting+the+JIRA+database+connectivity+with+SQuirrel
Regards,
Renato Rudnicki
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