Show all tickets in a project that are 14 Days out of date and have not been updated by me

Question

I am trying to create a search to show all tickets in a certain project that have not been updated for at least 14 days and also ignore any comments I may have made when I was asking for an update.

My current is such:

project = "XXX" AND component = "XXX" AND issuetype = Story AND status not in (Done, Rejected, Backlog, Ready, "To Do") AND issuekey in updatedBy("XXX", "-14d")

Obviously I have removed some items for company reasons and replace some areas with "X" for the same reason.

Does anyone know how to help.

Kavitha Chandrasekaran · Answer

Hi @Russell Haynes

Alternatively, if you are looking for issues not updated in a particular field (example status) in the past 14 days, you can use something like below:

project = CM and status CHANGED AFTER "2024-02-01".

Hope this helps! Thanks!

Trudy P Claspill · Answer

Hello @Russell Haynes

Welcome to the Atlassian community.

To find issues that have not been updated in any way in the past 14 days you would use:

updated < -14d

Native Jira JQL options don't provide a method to ignore updates from just Comments.

Some third part apps extend the capabilities of JQL. There may be one that would add functionality to achieve your requirement, but I don't know of a specific one. I was looking at ScriptRunner for Jira Cloud. It has functions to look at Comments. One filters by comment author. Another filters by comment date. But there is not one that looks at both the author and the date of a comment in the same function. You would need such a function to ignore the comments made in a specified time period by only one author.