Not enable plugin "Git Integration for Jira"

Question

Hi all! Installed the plugin, tried to enable it and got the message:

Unable to start the following plugins due to timeout while waiting for plugin to enable: com.xiplink.jira.git.jira_git_plugin

What's the problem?

Brant Schroeder · Answer

@Dmitry Babenko when you try and start the app what is the server memory doing?  You might need to allocate additional memory to get it to start.  You already cleared the app cache so that would be my other suggestion.

Dmitry Babenko_fhyf5h · Answer

2024-02-27 19:43:58,695+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv INFO nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (1): [com.xiplink.jira.git.jira_git_plugin], 2 seconds remaining
2024-02-27 19:43:59,695+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv INFO nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (1): [com.xiplink.jira.git.jira_git_plugin], 1 seconds remaining
2024-02-27 19:44:00,696+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv INFO nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.util.WaitUntil] Plugins that have yet to be enabled: (1): [com.xiplink.jira.git.jira_git_plugin], 0 seconds remaining
2024-02-27 19:44:01,709+8 httpXXXX url: /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key; user: nazil_nv ERROR nazil_nv 1164x145x1 1f127nd 192.168.190.20,127.0.0.1 /rest/plugins/1.0/com.xiplink.jira.git.jira_git_plugin-key [c.a.plugin.manager.PluginEnabler] Unable to start the following plugins due to timeout while waiting for plugin to enable: com.xiplink.jira.git.jira_git_plugin
2024-02-27 19:45:41,590+8 Caesium-1-2 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Start to check for index consistency.
2024-02-27 19:45:41,603+8 Caesium-1-2 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Index consistency check finished. indexConsistent: true; timeToCheckIndexConsistency: 12 ms
2024-02-27 19:46:41,590+8 Caesium-1-3 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Start to check for index consistency.
2024-02-27 19:46:41,599+8 Caesium-1-3 INFO ServiceRunner [c.a.j.issue.index.DefaultIndexManager] Index consistency check finished. indexConsistent: true; timeToCheckIndexConsistency: 7 ms
2024-02-27 19:47:28,833+8 jira-stats-0 INFO [c.a.j.util.stats.JiraStats] [JIRA-STATS] [INDEXING-LIMITS] snapshot stats: duration=PT5M, statsOverhead=n/a, data={"_statsName":"INDEXING-LIMITS","_statsType":"snapshot","_time":"2024-02-27T16:47:28.832Z","_timestamp":1709052448832,"_duration":"PT5M","_invocations":0,"_statsOverhead":"n/a","settings":{},"indexIssueWithRelated":0,"indexComments":0,"indexWorklogs":0,"indexChangeHistory":0,"indexAll":0,"numberOfTimesCommentsLimited":0,"numberOfTimesWorklogsLimited":0,"numberOfTimesChangeHistoryLimited":0,"numberOfComments":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"500":0,"1000":0,"10000":0,"20000":0,"50000":0}},"numberOfWorklogs":{"count":0,"min":0,"max":0,"sum":0,"avg":0,"distributionCounter":{"0":0,"1":0,"10":0,"100":0,"500":0,"1000":0,"10000":0,"20000":0,"50000":0}},"numberOfChangeHistory":

Brant Schroeder · Answer

@Dmitry Babenko Can you share a bit more of the logs?  It would be helpful to see more of the logs after the activation fails.