Hi Kepler,
We need your help, we are encountering the error "key should not be null!" when using sendHtmlEmail routine.
This works fine on our develpoment instance but when we promote it in Prod error below occurs.
We even tried updating the template.tpl to contain only plain text but still error occurs.
normal email notification works, error only occurs when using the sendHtmlEmail routine.
2014-08-28 12:02:30,807 http-bio-8080-exec-11 ERROR ema5177 722x409x1 1h0bb49 10.131.129.2 /secure/CommentAssignIssue.jspa [commons.ivm.routines.SendEmailRoutine] Could not send mail [ex].
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: key should not be null!
at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:29)
at com.atlassian.jira.user.DelegatingApplicationUser.<init>(DelegatingApplicationUser.java:20)
at com.atlassian.jira.user.util.DefaultUserManager.getAllApplicationUsers(DefaultUserManager.java:99)
at com.keplerrominfo.jira.commons.jira.user.UserHelper.getUserByEmail(UserHelper.java:487)
at com.keplerrominfo.jira.commons.ivm.routines.SendEmailRoutine.getAdditionalVariables(SendEmailRoutine.java:655)
at com.keplerrominfo.jira.commons.ivm.routines.SendEmailRoutine.getTemplateTextAndSendEmail(SendEmailRoutine.java:449)
at com.keplerrominfo.jira.commons.ivm.routines.SendEmailRoutine.executeRoutineEx(SendEmailRoutine.java:302)
at com.keplerrominfo.jira.commons.ivm.routines.SendEmailRoutine.executeRoutine(SendEmailRoutine.java:121)
at com.keplerrominfo.jira.commons.sil.AbstractRoutine.execute(AbstractRoutine.java:55)
at com.keplerrominfo.jira.commons.sil.ASTCallNode.interpret(ASTCallNode.java:68)
at com.keplerrominfo.jira.commons.sil.SILNode.interpret(SILNode.java:133)
at com.keplerrominfo.jira.commons.sil.ASTBlock.interpret(ASTBlock.java:27)
at com.keplerrominfo.jira.commons.sil.ASTForExpression.interpret(ASTForExpression.java:103)
at com.keplerrominfo.jira.commons.sil.SILNode.interpret(SILNode.java:133)
at com.keplerrominfo.jira.commons.sil.ASTParseNode.interpret(ASTParseNode.java:37)
at com.keplerrominfo.jira.commons.sil.executors.DirectInterpreterExecutor.interpret(DirectInterpreterExecutor.java:50)
at com.keplerrominfo.jira.commons.sil.SILInterpreter.interpret(SILInterpreter.java:104)
at com.keplerrominfo.jira.commons.ivm.IssueSILInterpreter.interpret(IssueSILInterpreter.java:166)
at com.keplerrominfo.jira.commons.sil.routines.CallRoutine.executeRoutine(CallRoutine.java:62)
at com.keplerrominfo.jira.commons.sil.AbstractRoutine.execute(AbstractRoutine.java:55)
at com.keplerrominfo.jira.commons.sil.ASTCallNode.interpret(ASTCallNode.java:68)
at com.keplerrominfo.jira.commons.sil.SILNode.interpret(SILNode.java:133)
at com.keplerrominfo.jira.commons.sil.ASTParseNode.interpret(ASTParseNode.java:37)
at com.keplerrominfo.jira.commons.sil.executors.DirectInterpreterExecutor.interpret(DirectInterpreterExecutor.java:50)
at com.keplerrominfo.jira.commons.sil.SILInterpreter.interpret(SILInterpreter.java:104)
at com.keplerrominfo.jira.commons.ivm.IssueSILInterpreter.interpret(IssueSILInterpreter.java:166)
at com.keplerrominfo.jira.commons.silrunner.UnifiedSilRunner.interpret(UnifiedSilRunner.java:130)
at com.keplerrominfo.jira.commons.silrunner.UnifiedSilRunner.interpret(UnifiedSilRunner.java:90)
at com.keplerrominfo.jira.commons.silrunner.UnifiedSilRunner.interpret(UnifiedSilRunner.java:64)
at com.keplerrominfo.jira.plugins.jjupin.sil.SilPostFunction.execute(SilPostFunction.java:43)
at com.opensymphony.workflow.AbstractWorkflow.executeFunction(AbstractWorkflow.java:1050)
at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1446)
at com.opensymphony.workflow.AbstractWorkflow.doAction(AbstractWorkflow.java:564)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowActionInsideTxn(OSWorkflowManager.java:957)
at com.atlassian.jira.workflow.OSWorkflowManager.doWorkflowAction(OSWorkflowManager.java:912)
at com.atlassian.jira.bc.issue.DefaultIssueService.transition(DefaultIssueService.java:450)
at com.atlassian.jira.web.action.issue.CommentAssignIssue.doExecute(CommentAssignIssue.java:192) <+1> (ActionSupport.java:165)
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:87) <+7> (DefaultInterceptorChain.java:39) (NestedInterceptorChain.java:31) (ChainedInterceptor.java:16) (DefaultInterceptorChain.java:35) (GenericDispatcher.java:225) (GenericDispatcher.java:154) (JiraWebworkActionDispatcher.java:152)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728) <+2> (ApplicationFilterChain.java:305) (ApplicationFilterChain.java:210)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51) <+14> (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XContentTypeOptionsNoSniffFilter.java:22) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (HeaderSanitisingFilter.java:44) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:39) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:38) <+8> (AbstractHttpFilter.java:31) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66) (ContextFilter.java:25) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56) <+3> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36) <+23> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AccessLogFilter.java:103) (AccessLogFilter.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SiteMeshFilter.java:181) (SiteMeshFilter.java:85) (SitemeshPageFilter.java:124) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+22> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (SecurityFilter.java:234) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (BaseLoginFilter.java:169) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66) (OAuthFilter.java:61) (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+13> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ProfilingFilter.java:99) (JIRAProfilingFilter.java:19) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210)
at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) <+10> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (GzipFilter.java:74) (GzipFilter.java:51) (JiraGzipFilter.java:55) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:66)
at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61) <+40> (DelegatingPluginFilter.java:74) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:49) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (JiraStartupChecklistFilter.java:78) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:57) (ApplicationFilterChain.java:243) (ApplicationFilterChain.java:210) (StandardWrapperValve.java:222) (StandardContextValve.java:123) (AuthenticatorBase.java:502) (StandardHostValve.java:171) (ErrorReportValve.java:100) (StandardEngineValve.java:118) (AccessLogValve.java:953) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1041) (AbstractProtocol.java:603) (JIoEndpoint.java:312)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Regards,
eric
