nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Board Automation - Error Saying - e is Null

Jenaye Gleeson

Hi everyone I really need help.

Every time I go to save an automation on any board, I get an error message that e is null, and NONE of my automation is working anymore. I don't know what to do! I've gone as far as completely re-building a board in hopes of fixing it, and nothing.

I can't see any of my automation being incorrect as I was simply just editing existing automation but adding one extra checklist the same way as I always have.

Accepted answers

All comments

Alina Kurishko

Hi Jenaye,

Welcome to the Atlassian Community! 🙂

Hmm, that's weird. I can't reproduce the same behavior in my account.

I'd suggest we do a check-up on your browser first. Please see the article below for detailed instructions on troubleshooting any problems with Trello in the browser: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

You can also try using a different browser to see if the error message appears there.

Let us know if it helps!

Alina | The Trello Team

Jenaye Gleeson

Hello,

Thank you for your reply. I have tried multiple browsers and devices, and all of my other staff members on the board have done the same.

It's not working for anyone.

It's frustrating that automation is not working when we rely on it heavily on a few boards.

Alina Kurishko

Hi Jenaye,

Thanks for following up! Sorry to hear the issue persists.

Does it happen with 1 specific Automation rule? Can you try creating any other rule to see if the error message reproduces?

Also, would you be able to send me either a copy or a screenshot of that rule? I'll try to recreate it in my account to see what might be causing the issue.

Alina | The Trello Team

Jenaye Gleeson

Sorry for the delayed reply. I have attached a few screenshots of one of the automation, but this is happening to all of them. That Error seems to have disappeared but I'm still getting an error message when trying to action anything.

All of my lists and checklist names are correct. I just really don't understand what's going on.

Screenshot 2024-02-28 at 12.33.36 pm.png Screenshot 2024-02-28 at 12.35.00 pm.png Screenshot 2024-02-28 at 12.34.40 pm.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

trello

automation

error