We just did a data refresh to our test environment to test out the latest release and some new addons. We did not pull over the attachments of all of the prod issues though as there is some PII data in the attachments and a fair bit of file space.
Since there are no files where the attachments expect them to be, we're seeing a health check warning. I can manually go ticket by ticket and delete all attachements, but we're talking about thousands of tickets to go through.
Is there a way to quickly delete all attachments from all tickets? Addon, script, SQL?
Thanks,
-Rick