Add transition screen "Comment" to linked issues

jira_admin_cu

Hi Team,

I have set up a post-function on a transition screen to create a linked ticket in another project when a certain field has a value. However, when I add a comment during the transition, the comment is added to the original ticket instead of the linked ticket that was newly created. I want to copy the comment field text to the linked issue that is created. How can I achieve this requirement?

I used the "Clones an issue, and links" script runner post function to create a new linked issue in another project.

FYI, I have checked the option "Copy Comments", but it copies all comments from the original ticket to the linked ticket; we just want to copy the transition "Comment" text.

David Fischer

Hi @jira_admin_cu 

you can use a JMWE Create Issue(s) post-function with this configuration:

This will create the comment on the newly created issue and prevent the comment from being added to the current issue.

Of course, you'll need to adjust the configuration to create the issue in the right project and copy the appropriate fields, but you get the idea.