Google Cloud integration doesn't parse data

Question

Hi there,

We're having problems with the Google Cloud integration request parsing.

We can see in the logs that the request is coming in (bottom of image). The body is rich in information. However, when parsing this data to assess whether an alert needs to be created, the `_parsedData` section is mainly empty (top of image), resulting in no alert being created.

I thought this parsing logic is part of the integration? Is it broken, or is there a way for us to fix it?

Thanks in advance

lars_wa9v5g · Answer

Hi @Abraham Musalem

Will do. Thank you.

Regards,

Lars

Abraham Musalem · Answer

Hey @lars ,

Thanks for reaching out to the Opsgenie Community. I would suggest submitting a ticket via support.atlassian.com so we can take a look at the logs and how you've set up the integration.

That will help us resolve this faster since we'll need to ask for some data.

Cheers,
Abraham