is there a way to configure Atlas email updates ?

Question

Hello,

Several followers on our Atlas project are receiving emails every time someone adds an update, a new decision, a new risk etc.. and this is in addition to the weekly digest.

Most users only want to receive the weekly digest and not receive an email every time someone adds an update. Can this be configured somehow ?

We are trying to get our teams to adopt the use of Atlas, but the frequent emails are annoying several team members.

Appreciate any advice.

Thank you !

Mona Slaunwhite · Answer

just checking in to see if there has been any progress on this; most of our team has now abandoned the use of Atlas due to this issue

Paavo P. · Answer

Yep, it seems that these emails are also mixing the information, e.g. in this example the user created a risk, but the notification is talking about new learning?

It's a bit hard to troubleshoot, since there is no way how to re-configure these email templates? 🙄

Taronish Pithawala · Answer

We too have had executives who want to receive the weekly digest unfollow projects because they receive too many emails about new learnings, etc.

This is becoming a huge blocker to adoption for us. The tools are great - the "follower" experience is awful!