Bulk update with context on custom field

Question

Hello,

I need to migrate several tickets from a project to another.

I was thinking using the bulk update methode but I have a different contexte on one custum field shared between the 2 projects.

Do you have an idea on how can I migrate all the tickets without updating one by one the field?

Regards

Alexandre Boueye · Answer

Thank you, I'll look into it.

Jack Brickey · Answer

I would probably go with a CSV export/import approach.

* create a filter that  presents the results of all issues that you wish to move
* Export those issues, ensuring that you have all the necessary fields that you wish to import
* edit your CSV in excel changing the values of this custom field you speak of to the desired values.
* Save your edited file in CSV format
* use the import feature to import new issues into your target project

note, I have not elaborated on the necessary fields/columns for your CSV file as I don't have sufficient info to do so. I will leave this to you to ensure that it is accurate. Feel free to check the documentation for CSV important for server.