I want to know how to take a backup of opsgenie and trying to take backup emails daily

Question

TIMPERKINS · Answer

Hello,

I've tried using this back up tool (https://github.com/opsgenie/opsgenie-configuration-backup), to backup and then restore an opsgenie instance.  I've used the latest version, however i'm not sure that it works properly.  It doesn't appear to restore everything e.g.:

* Removed users do get re-added 
* User roles don’t get updated
* Integration status’s do get updated

* Names of teams and escalations don’t get updated
* Forwarding rules that were added after backup, weren’t removed.
* On-call schedule names weren’t updated
* Global and team policies that were added after backup, weren’t removed.
* Custom team roles that were added after backup, weren’t removed.

Could you provide any insight on this?
Are you aware if the current version is working as intended/ bug free?

Thank you

Arumugam M_7z82kd · Answer

Hey @Apurba Ghosh ,

Thank you for your question. This is Arumugam from Atlassian Support, happy to help!

I understand that you would like to take a backup of Opsgenie.

We have a backup tool which you can use to take backup of your configuration and later use it to restore if needed.

You could learn more about it in the link below:

https://github.com/opsgenie/opsgenie-configuration-backup

**

For your other question on taking backup emails daily, could you please provide us with more information on this one?

Thanks,

Arumugam