ERROR: Unresolved i18n key "finish.serverxml.possible.change"

Question

Hi. I just installed JSM on Linux, LTS 5.12.2, and the end it gives following error:

Please wait a few moments while Jira Service Desk starts up.
Launching Jira Service Desk ...

Your installation of Jira Service Desk 5.12.2 is now ready and can be accessed via your browser.
ERROR: Unresolved i18n key "finish.serverxml.possible.change"
Jira Service Desk 5.12.2 can be accessed at http://localhost:8080

Jira Service Desk may take several minutes to load on first start up.
Finishing installation ...
root@jira:~/Downloads#

What is this error and how can it be fixed?

Thanks,

Jose Antonio Uribe · Answer

Hello,

There's a logged Bug for this message: https://jira.atlassian.com/browse/JRASERVER-77532

You can dismiss it as a false positive.

I suggest voting on the bug, and watching it for further updates.

Benjamin_tmh9yg · Answer

HI @llagos ,

Not sure what is the specific root cause but based on the error message. I would look at you server.xml file and make sure to updated it. When you install or upgrade, you would start with a default server.xml file. You will need to update accordingly if you need to tie it to the same domain name as what the server was assign. Also, adding proxy or token information if you have any.

If you meant for it to be access other then localhost then it's tell tale sign that the server.xml file should be updated accordingly to your BASE URL.

Hope this helps.